Fulfilment, Pick & Pack

We specialise in fulfilment services, and this is the core element of our business. We can tailor our service to meet your needs, whether from help on an individual project to a fully outsourced fulfilment operation. 

We offer order processing, fulfilment & logistical support for a range of commercial channels, from supporting our extensive number of e-commerce companies, to charities, consumer & trade operations. Read our Client Stories for more detail on our Fulfilment & Pick and Pack services.

• Order Processing – sent in the method that suits you best: via email, fax, telephone or web
• Order Fulfilment – pick & packed for you
• Label & Invoice production
• Returns Handling
• Pack Collation - single items to complex projects  
• Payment Handling - Credit card processing
• Same Day Pick, Pack & Despatch 
• Despatched in the method that you choose – via our full range of Distribution services
• Specialists in E-Commerce fulfilment
• Careful packing to protect your goods, we can supply packaging materials with our Materials Sourcing service
• Stock Management & Reporting available as a key part of our Support Service
• Full support from your personal Client Services Account Manager, just call us anytime
   

Here at Direction, we spend time with our clients to ensure we develop a fulfilment system that maximises the efficiency of your business and is tailored to suit your needs. We have highly skilled team that really knows how to get it right, so you can rest assured knowing your fulfilment is in safe hands.